Service
Technical consultation & support

Development of new machine tools
We are able to develop original super-precision machines, measuring units and special-purpose machines even though they are not included in the Nagase product lineup. Consult our sales personnel in each sales office.

Test machining
Test machining aimed at selecting facilities is available at free of charge. Please try and check Nagase super-precision machines. For details of available machines and measuring units for test machining, click here.

Open laboratory
We also accept manufacture and machining of die cores and parts aimed at trial manufacture or research. We have a good track record with micro processing and large work machining. You may only use our facilities as well. Please consult Nagase with any inquiries or for advice.

Sale of tools and peripheral equipment
We offer appropriate grinding wheels, grinding fluid and oil required for mirror finishing and contouring, as well as various peripheral equipment required for super-precision machining of precision vises, and make a proposal for the optimum machining solutions. Please feel free to consult Nagase sales division.

Technical information
There is a premium club targeted at those involved in super-precision machining. We release information periodically through semi-annual technical magazines, etc. We also plan special events and seminars targeted only at members. Admission is free.
*Technical magazines are provided only in Japanese.

Factory visits and seminars
Customers involved in manufacturing, sales representatives, academic and research institutes and the media are always welcome to visit the factory and to attend seminars. For participation, please make a reservation by phone or e-mail.
After-sales service

If any failure, accident, trouble or error cannot be handled by instructions given in the operation manual occurs during the use of any Nagase product, contact Nagase using the form below. Nagase service personnel will respond as soon as possible.